Can I defer my application if studies will be through distance learning in case of COVID-19?
We will not be able to defer admissions due to the current COVID-19 pandemic since classes will be running online.
Given the current situation, how will the classes be conducted at MBRU for the start of the academic year?
Kindly be informed that since the current situation is unpredictable, we are getting prepared for different scenarios which also include online learning. Depending on the Ministry of Education’s directives, the mode of teaching will be followed accordingly. The decision will be communicated to the accepted applicants.
If the COVID-19 prevails and if classes are going to be online, will the lectures be recorded for future reference?
Yes, the lectures will be recorded and posted on the Learning Management System (LMS).
How can I access the online classes?
All enrolled students will have access to the Learning Management System (LMS) and Microsoft Teams. User credentials will be shared with applicants via email.
How will you set up the Laptops and install the required software?
Enrolled students can approach the Helpdesk Office at MBRU in order to assist and install the required software. This process can still be performed remotely.
How can I access the Library?
Students will have accounts created to access the online database and e-books. The access will be shared with students via MBRU email account.
Will there be a deduction in the tuition fee to help students with the current situation?
We know that the current situation has impacted all citizens of the globe in many aspects and our students and their families are not an exception. Note that although there will be no change in the tuition fees, there will be flexibility and lenience of payment deadlines which can be discussed and agreed on with the Finance Department.
As a postgraduate, could I still be working for my workplace during online learning for my masters’ degree?
Students are expected to be completing all their course requirements and attending their online classes. Therefore, any work commitments should not conflict with their studies.
How should I submit the original documents?
Applicants can submit the original attested documents directly to the Student Services & Registration Department at the start of the academic year. If we continue with online learning and working from home, we shall update you of the process.
When can I start the attestation process?
Ministry of Education offers an online process in the attestation of documents. Please click here for more details.
I do not feel safe visiting the hospital nowadays, how can I complete the medical form?
Applicants have until the beginning of the academic year as per the program start date to submit the medical form. Hospitals are taking every measure to ensure the safety of patients/visitors and it should be safe to visit and conduct the required tests.
What grades will you consider given that final exams are cancelled?
We will use the same certificates issued by your examination board/school to determine whether the applicant meets the criteria or not.
I still need to submit my English proficiency results; what should I do as test centers are closed?
There is a newly introduced TOEFL iBT Special Home Edition test (TOEFL Test Takers), where you can take the test from home. More details on the TOEFL test is provided here – TOEFL® Institutions.
My School has been closed and I am worried about my exam performance!
You do not have to worry about your final performance results as all students around the world are facing the same situation. We recommend that you contact your school counselor and discuss your concerns with him/her.
If classes continue online, how do I get technical support while working remotely?
The Helpdesk Office at MBRU will be active all the time and can be contacted via email, telephonically or through Teams to troubleshoot problems and resolving them remotely.
How will student orientation look like?
There are a few scenarios that we are considering for the start of the First Semester. Depending on the scenario we adopt, orientation will be decided. It could be virtual or on campus with COVID-19 safety precautions being implemented. Students will be informed once it has been decided.
Is there a plan to change the starting date of the new academic year?
So far, the dates are fixed, and changes have not been considered.
Will I have the opportunity to meet the current students at MBRU?
As part of the orientation plan, pre-orientation group meetings or a panel discussion will be arranged with Student Council members and Class Representatives to share their experience at MBRU with the new joiners.
Will there be virtual campus tours and open house?
Yes, a virtual campus tour is available on our website. We are working on plans for next year if the open house is to be online. All updates and details will be posted on our website.
What types of safety measures does the university take to protect the students’ wellbeing during COVID times?
Aligned with the Ministry of Education and the Ministry of Health and Prevention in the UAE directives, all standard safety measures will be implemented to ensure students and staff safety and wellbeing. An in house full time Guidance Counselor is available who can be approached via Counselor@mbru.ac.ae to discuss any challenges you may face during this crisis.
If we were to be on campus, will there be catering venues and food outlets?
Food outlets will remain open to cater for students and staff needs following extreme measures of safety and hygiene.
Will students be able to participate in student activities?
Since the COVID-19 outbreak, most of the student activities and club activities were launched virtually using the available digital platforms. Depending on the situation at the beginning of the new academic year, the office of Student Life will be announcing such activities for students’ engagement and participation via emails, SMS, student groups and university social media platforms.
I am an international student; will the university sponsor my visa?
The university provides international students who have accepted the admission offers, paid seat reservation fees and cleared all academic conditions (if any), with an Entry Permit Visa. Once the student joins officially as per the program start date in August, the Residency Visa will be issued.
When should I apply for the visa?
Due to the COVID-19 crisis, Entry Permit Visa is pending until further notification from the General Directorate of Residency and Foreigners Affairs in Dubai. We will communicate with students once updates are received from the concerned department.
What are the visa fees?
Entry Permit Visa and the Residency Visa are issued by the university free of charge.
Can I apply for a medical insurance?
You can apply for the medical insurance if you have accepted the admission offer and paid the seat reservation fees. A basic medical insurance is provided by the university.
If I have concerns and I want to share them with the Student Council, how I can reach them?
You can share your concerns with the Department of Student Services and Registration, and they will connect you with the Student Council body for support. You will also be connected with the Guidance and Counseling Office at the university for appropriate support.
Whom can I contact if I want to know more about student activities, counseling, student services, sports and wellness, student visas and more?
I am feeling anxious and stressed due to Coronavirus (COVID-19). What can I do?
You are advised to keep yourself aware and updated of the latest developments and try to use credible source of information. You can also request the support of the university counselor by contacting Counselor@mbru.ac.ae
Will I be entitled to a refund or compensation as a result of changes due to COVID-19?
A finance committee will study such requests. Generally, the student is refunded if the candidate was denied entry visa, international flights cancelation due to pandemics, or if the UAE law does not grant permit to stay as a result of any unexpected medical condition or illness.
How are you going to run the anatomy classes or labs either if online or on campus?
Anatomy can be effectively taught using a number of teaching methods. The lab session is just one of many teaching methods. If no students are allowed on campus for health reasons, we will use other methods to teach the subject. This will apply to all other subjects having Labs.
Are we going to be tested for COVID-19 upon joining or do we need to do that on our own?
We will notify you of such tests if necessary if the Ministry of Education or other local authorities require conducting of pre joining tests.
If this situation continues, are you going to run Student Council Elections next year? Can we join as new students?
Student Council elections will be arranged online like any other activity and details will be announced by the Student Services and Registration Department. Students in their first year will be eligible to apply for the elections.
Can we view the accommodation online? How can we contact the accommodation supervisor?
Yes. The shared links and information on housing include contact details, emails and links to tour the facilities. You have already received links to the different recommended private student accommodations.
Will the student residences remain open during summer, and how would they implement physical distancing?
Answers and information pertaining to residences could be sought from accommodation providers.